Blogger Managing Children's Services Committee

Tips and Tricks for Those Dreaded Difficult Conversations

Being a manager can be rewarding in so many ways: you get the chance to set the tone of your department, greenlight exciting new programs and services, and hire and mentor wonderful staff. But, unfortunately, being a manager sometimes means having to initiate those conversations where you need to tell a staff member that there is a problem with their job performance. To help you make difficult conversations as painless and productive as possible, here are a few tips: Keep it private. Never discuss behavior or performance issues when others can overhear. Publicly criticizing or punishing a staff member is incredibly hurtful and embarrassing for them, and doing so can permanently damage your relationship with that individual, as well as with your entire team. Be prepared. These conversations are stressful for both parties and it can be easy to get sidetracked or overwhelmed. I’ve found it’s helpful to compile everything…

Blogger Managing Children's Services Committee

What Do You Do With An Idea (The Manager Version)

  What Do You Do With An Idea is a brilliant picture book by Kobi Yamada, illustrated by Mae Besom, that many of us know and love. It has an inspirational message that all creators, makers, dreamers, and children’s librarians alike can appreciate: Hold tight to your ideas and see them become reality. We all know that when we have an idea we need to consider it precious and valuable, but what if the idea is not your own? What do you do with an idea if you are a manager, or anyone else within a library, who has the power to help turn dreams into reality? How do we give meaning to the ideas of other people, while still upholding our jobs as a manager? It is a tight-rope walk between two vastly different terrains, but it is possible to achieve. We all know that feeling. Someone is sitting in…

Blogger Managing Children's Services Committee

Communication: the Spine of Supervision

If you are like most people in middle management, the word “supervisor” makes you break into a cold sweat. Your former lunch buddies are now your employees, and you are “the boss.” In fact, things might be feeling down right awkward as you transition into a supervisory role! But fear not – there are a few things that you can do to gain the respect of your colleagues and supervise with a smile (most of the time!) on your face: 1. Take a Personality Test No really. See if you can find a Meyers-Briggs Personality Test training in your area, either in person or online. Knowing where you – and your staff – fall on the 16 personality type scale (are you an extrovert or an introvert? Do you use your senses or intuition for decision making? Are you a thinker or a feeler?) -can help immensely when it comes…