On March 17th, the Free Library of Philadelphia closed its physical locations (along with libraries across Pennsylvania) to help reduce the spread of COVID-19. Although our locations closed, our staff kept working diligently to ensure that we reached as many patrons as possible. Like the majority of library systems around the country, we didn’t have a plan for pandemics or a set of best practices guidelines for a situation like this, and our staff worked passionately and creatively to devise online programs. Book clubs met online, storytimes took place on social media, and trial-and-error guided us as we sought to keep our communities connected, engaged, and sane.